Tariffs2020/2021

CORONA refund guarantee

If the Turracher Höhe season ticket holder is permanently unable to use the season ticket due to a Corona pandemic, he is entitled to a usage-dependent refund.

This is calculated from the paid ticket price minus the following amounts per day entry:

adult:      € 38,00
Youth:     € 32,00
Children: € 19,00
Seniors:   € 36,00

The season ticket user is entitled to a refund in the event of pandemic-related permanent restrictions on the use of the card if one of the following cases occurs between 01.12.2020 and 05.04.2021

At the customer's place of residence, a pandemic-related lockdown is demonstrably prescribed for more than 14 days.

• The lifts will be closed by the authorities for more than 14 days continuously due to a pandemic
• The borders between the place of residence and the Turracher Höhe are closed for more than 14 days
• An arrival and departure of the guest to or from the Turracher Höhe location is strongly affected by a travel warning of the highest level for more than 14 days.

The entitlement to pandemic-related refunds for the above-mentioned reasons begins with the date of purchase of the Turracher Höhe season ticket, but not before 01.12.2020. Refunds will be made from 12.04.2020!